Confirm the service area and eligibility
Ask whether the provider can offer care where you will be located. Connection Medical advertises an Ontario-wide virtual service. Willow’s British Columbia service uses distance from Vancouver and a clinical assessment when considering telemedicine. These examples do not create a general eligibility rule for other clinics.
Ask which steps need a local visit
Check how any tests, prescriptions and follow-up will be arranged. SHORE describes virtual assessment with testing and follow-up determined by the clinician. Ask where each step can happen and who will coordinate it. Use the care team’s instructions rather than another clinic’s online treatment schedule.
Plan the appointment connection
Ask whether the appointment uses telephone or video, what to do if the connection fails, and how the clinic will send its instructions. Connection Medical uses video appointments and describes medication delivery arrangements. Confirm a suitable contact method and delivery plan directly with the service before booking.
Sources and review
Sources checked · Toronto time
This page explains public information about accessing care. Source checking is separate from independent clinical review. Confirm arrangements with the relevant service.
- Connection Medical — Ontario virtual service ↗
Published service area, video appointments and delivery arrangements.
- Willow Clinic — in-person and distance care ↗
Distance and clinical-assessment conditions for telemedicine.
- SHORE Centre — virtual appointment process ↗
Assessment, testing and follow-up arrangements.